Aged Care

Support and assistance to remote Aboriginal and Torres Strait Islander aged care services – Australian Government Department of Health

Aged Care Governance Capability Program (Governing for Reform)

Ninti One assisted KPMG in the design and development of a governance-focused training program specific to the aged care sector. The objective of the program was to improve the quality of care and services delivered to senior Australians by strengthening the corporate and clinical governance capability of Australian Government-subsidised residential and home aged care services’ governing bodies and senior leaders.

We provided expert guidance on how to address the unique challenges faced by remote communities and the specific needs of Aboriginal and Torres Strait Islander aged care providers and consumers of aged care services. We also conducted coaching sessions in capability building for Aboriginal and Torres Strait Islander-managed providers.


Service Development Assistance Panel

Ninti is contracted by the Australian Government’s Department of Health and Aged Care (DoHAC) on their Service Development Assistance Panel (SDAP), which is a free service for remote aged care providers to receive specialist advice and assistance. We have provided capacity-building support and assistance in developing sustainable delivery of quality aged care services to many organisations and communities with a focus on aged care quality standards compliance.

Ninti has undertaken 12 SDAP projects across regional and very remote Australia. The organisations and communities that we have worked with are:

  • Minyerri Aged Care Service (part of the Alawa Aboriginal Corporation) in East Arnhem Land, NT
  • Kimberley Aged and Community Services (KACS) in WA
  • Aboriginal & Islander Community Resource Agency (AICRA) Aged Care in Rockhampton, Qld
  • Aged care services for Care Norfolk Inc (Care Norfolk) on Norfolk Island
  • Aged care support and assistance to Hope Vale Aboriginal Shire Council (Hope Vale) (two SDAP projects undertaken), in Hope Vale, Qld
  • Aged care support and assistance to Julalikari Council Aboriginal Corporation in Tennant Creek, NT
  • Aged care capacity building workshops in Alice Springs, Cairns and Broome
  • Yarrabee Aged Care in Ballina, NSW
  • Jymbilung House in Beaudesert, Qld
  • Canowindra Tweed Byron Aged and Disabled Aboriginal Corporation in Tweed Heads, NSW
  • Ngaanyatjarra Health Service in Wanarn, WA
  • Ngambaga Bindarry Girrwaa Community Services Inc. in Bowraville, NSW.

The support and assistance provided to each organisation is tailored to its context and needs, with a focus on ensuring that the organisations are equipped to provide ongoing and sustainable delivery of quality aged care services to the community, while at the same time ensuring compliance with the Aged Care Quality Standards. These projects are implemented in collaboration with aged care specialist partners Australian Multicultural Community Services (AMCS) and Inclusive Services Australia.


Research and policy development to identify and address aged care service gaps in regional, rural and remote Australia

The Australian Government’s Department of Health and Aged Care (DoHAC) engaged KPMG to provide research expertise in crafting policy options that guarantee adequate aged care services in remote, rural and regional areas. As part of the initiative, KPMG sub-contracted Ninti One to provide community engagement support in Indigenous communities. Ninti One also offered guidance and advice on policy options that are culturally sensitive, and assisted in organising site visits in 10 Indigenous communities.