Article
January 29, 2026
Tools, Resources and Support
What’s new on the Support Hub portal
We are excited as we continue to update the Support Hub portal with new information and resources as they become available to help support you through the transition to the New Aged Care Act 2024.
We encourage you to visit the portal to explore a range of resources, including a copy of the online presentation we facilitated in December 2025 on ‘Cultural safety and trauma informed person-centred care policy framework for NATSIFACP service providers’.
The portal has also been updated with links to the Associated Providers Guide and template, along with other guides, videos and templates that may be helpful.
We will continue to share new resources with you as they are developed through the portal. Below is a list of resources recently added:
NATSIFACP Regulation Support Hub Online Workshop
Description: Online presentation on Cultural Safety and trauma informed person-centred care policy framework for NATSIFACP service providers
Description: Guidance for associated providers and link to Regulatory Bulletin
Associated Providers Guide – CDCS
Description: Guide on information explaining Associated Providers eligibility, responsibilities and what has changed in the new Aged Care Act 2024
Associated Providers Checklist – CDCS
Description: Compliance checklist for registered providers
Diversity, Inclusivity and Cultural Safety Policy Example – CDCS
Description: Template example of a Diversity, Inclusivity and Cultural Safety Policy
Description: Part of the Aged Care Toolbox Talk Series – Understanding the NATSIFAC program
Information for people receiving NATSIFAC services guide – CDCS
Description: Guide – Information for people receiving NATSIFAC services and understanding the deeming process and any changes
NATSIFACP under the New Aged Care Act 2024 – CDCS
Description: A video about NATSIFACP under the New Aged Care Act 2024
How NATSIFACP supports quality of life for older First Nations people – CDCS
Description: General information on the support NATSIFACP can give to older First Nations people
