Abstract: Income management (IM) was first introduced in 2007 as part of the Northern Territory Emergency Response (NTER). The program involves ‘quarantining’ a portion of a person’s income support payment and restricting how this can be spent. Income management under the NTER applied to people who lived in 73 prescribed Indigenous communities, their associated outstations and the 10 town camp regions of the Northern Territory (NT). In August 2010 NTER IM was replaced with a new form of income management – New Income Management (NIM). The evaluation has involved extensive data analysis including a survey of over 800 people in the Northern Territory who are on income management and a comparison group of income support recipients outside of the Northern Territory, as well as detailed Centrelink administrative data. We have also undertaken extensive interviews with Centrelink staff, those involved in providing money management and financial counselling services, child protection workers, merchants in the Northern Territory, as well as people who are subject to income management. In much of our evaluation, data from all three sources has been used to ‘triangulate’ or verify findings.