Desert Services that Work: Demand-responsive approaches to desert settlements

Desert Services that Work: Demand-responsive approaches to desert settlements Report

DKCRC Research Report

• Author(s): Fisher, S, Elvin, R , McFallan, S, Memmott, P, O'Rourke, T, Peter, S, Porter, R, Stanley, O , Sullivan, P, Tedmanson, D, Young, M
• Published: 2011
• Publisher: Ninti One Limited
• Volume: 70

Link to resource Report broken link

Abstract: A service is the process by which individuals, households and communities gain access to goods and facilities that they require to live and work. As such, services address a wide range of needs from water and power to law and justice programs, education, road maintenance and almost any provision requiring specialist skills and work to meet the needs of users of services. The research conducted by DKCRC through the project Desert Services that Work and described in this report aims to address five research questions: 1. What are characteristics of the interplay between demand and supply of services, according to the perceptions of consumers and service providers engaged at the local interface? 2. What are the conditions that permit successful practice to develop between consumers and service providers? 3. At what scales of governance should different service delivery functions be assigned to optimise both demand and supply based criteria? 4. What are the priorities of consumers for service type and delivery style within a specified budget framework, and what is their capacity to participate in and willingness to contribute to services? 5. What are the critical issues and strategies to improve the service system, including the strengths and weaknesses of different technology and governance options?

• Urls: http://www.nintione.com.au/resource/NintiOneResearchReport_70_DesertServicesthatWork.pdf
• Publisher Location: Alice Springs
• Keywords: service delivery